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How to delete unwanted Contacts from Outlook Web App
I have an Office 365 E5 without Audio Conferencing license assigned to my account. I primarily work from Outlook Web App. When I open the "People" pane within Outlook Web App and look into the "Y...
I did create a support ticket but it was like the Engineer saw Outlook for the first time.
I ended up asking a co-worker and he pointed me to the 'Suggested contacts' folder in Outlook desktop app (Folders pane). I deleted all the records in that folder and that resolved the 'issue'.
When I click “Add to contacts”, it creates a duplicated entry in the “Your contacts” list. So the original entry as shown in the picture remains there.
When I look at the Outlook desktop client, the contacts which I cannot delete, are not even shown. Only in Outlook Web App. This is where I use my email.
When I look at the Outlook desktop client, the contacts which I cannot delete, are not even shown. Only in Outlook Web App. This is where I use my email.
Looks like some issue with OWA to me, but I'm not able to reproduce it on my end. Best open a support case.
I did create a support ticket but it was like the Engineer saw Outlook for the first time.
I ended up asking a co-worker and he pointed me to the 'Suggested contacts' folder in Outlook desktop app (Folders pane). I deleted all the records in that folder and that resolved the 'issue'.