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How to delete unwanted Contacts from Outlook Web App
I have an Office 365 E5 without Audio Conferencing license assigned to my account. I primarily work from Outlook Web App. When I open the "People" pane within Outlook Web App and look into the "Y...
I did create a support ticket but it was like the Engineer saw Outlook for the first time.
I ended up asking a co-worker and he pointed me to the 'Suggested contacts' folder in Outlook desktop app (Folders pane). I deleted all the records in that folder and that resolved the 'issue'.
You seem to get the UI for the "other contacts folder" experience, not sure why though. What happens if you press the "Add to contacts" button? And have you tried to delete them via Outlook (desktop)?
- When I click “Add to contacts”, it creates a duplicated entry in the “Your contacts” list. So the original entry as shown in the picture remains there.
When I look at the Outlook desktop client, the contacts which I cannot delete, are not even shown. Only in Outlook Web App. This is where I use my email.- Looks like some issue with OWA to me, but I'm not able to reproduce it on my end. Best open a support case.
I did create a support ticket but it was like the Engineer saw Outlook for the first time.
I ended up asking a co-worker and he pointed me to the 'Suggested contacts' folder in Outlook desktop app (Folders pane). I deleted all the records in that folder and that resolved the 'issue'.