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T-B-P's avatar
T-B-P
Copper Contributor
Jun 14, 2019

How many licenses Exchange Online Plan 1

Hi
I cant seem to get an answer for the below from Microsoft, I have been told to set up a trial.
1 employee with 2 domain names.
My question is how many licenses would be needed for the below 6 emails?

 

myname@mydomain-1.com.au
info@mydomain-1.com.au
accounts@mydomain-1.com.au

 

myname@mydomain-2.com.au
info@mydomain-2.com.au
accounts@mydomain-2.com.au

 

I was told this was possible in 1 tenant
Licensed
myname@mydomain-1.com.au

 

Shared mailboxes
info@mydomain-1.com.au
accounts@mydomain-1.com.au
myname@mydomain-2.com.au
info@mydomain-2.com.au
accounts@mydomain-2.com.au

 

But also read this 1) You cannot create a user called john@companyone.com and then a second user or shared mailbox with john@companytwo.com as "john@" has to be unique within the tenancy by NeilFS

Thanks

  • Yeah, that’s correct - and Vasil is right. It is a bit of a rock and a hard place situation. I guess you can put it two ways

    1.) If cost is an issue you can look to go with shared mailboxes unsupported, probably breaking the licence agreement or with limited functionality for what you ideally want. Shared mailboxes do work with Outlook Desktop and OWA. People have - for some time configured shared mailboxes via IMAP in the Outlook app for IOS for example, however, this isn’t great for a clean experience.

    2.) Go with a higher cost and use standard mailboxes. If you don’t need to use the mailboxes in Outlook for desktop and only the web and on mobile then Kiosk mailboxes are the way to go which are cheaper than Exchange Online mailboxes.

    Ultimately, with SMB’s, this is a very grey area because lots want the functionality without the cost involved. Unfortunately, trying to use shared mailboxes as if they standard mailboxes has these kind of issues.

    In short, if you aren’t bothered about mobile, then it would probably be the one licence and shared mailboxes.

    Hope that clarifies!

    Best, Chris
  • If its one person then 1 license. However you cannot have duplicate email aliases in the org as they are unique.

    That said, your scenario makes no sense. Why would you have a mailbox and a shared mailbox with the same addresses?

    You would just create the one mailbox and share from there assuming you had other people in your tenant besides the individual which would need licensed as well.

    Or if what you are trying to do is have a separate mailbox for things that the user can access then you can setup the shared mailboxes as additional mailboxes on the Outlook.

    Anyway, just one license is required.
    • T-B-P's avatar
      T-B-P
      Copper Contributor

      Hi Chris its just the 1 employee but I require 6 email addresses, not sure if im on the wrong track but I thought I would need to use shared mailboxes?


      ChrisWebbTech wrote:
      However you cannot have duplicate email aliases in the org as they are unique.

      Would info@mydomain-1.com.au & info@mydomain-2.com.au be duplicate aliases?

       


      ChrisWebbTech wrote:
      That said, your scenario makes no sense. Why would you have a mailbox and a shared mailbox with the same addresses?

      I don't understand what you mean?

       


      ChrisWebbTech wrote:
      Or if what you are trying to do is have a separate mailbox for things that the user can access then you can setup the shared mailboxes as additional mailboxes on the Outlook.

      Can you explain this more for me?

      Thanks

      • You can have one mailboxes with 6 aliases so they all go to the one mailbox if that’s the only requirement.

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