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GlennBaer's avatar
GlennBaer
Copper Contributor
Jan 15, 2021

Exchange

"Exchange password is requested about 5 minutes, I enter the password and still pops up is this something I can correct.  I have both gmail address and Company address in outlook exchange.  when I enter the password it says you already have an account then I get another flag on top left Exchange password required ?  can anyone advise how to correct this annoyance 

  • saifs1980's avatar
    saifs1980
    Copper Contributor
    Did u upgraded your MSoffice to a latest build. It could be autodiscover issue. Try to use the CTRL button and check connection status on the outlook to see if it is failing somwhere. Also run a test-email autoconfiguration by pressing the CTRL button and extreme right cornor right click outlook.

    Try to remove Gmail address and only check with one compay account.

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