Forum Discussion
Exchange Outlook Settings Cloud Save
I didn't expect to be back so soon - but this fixed the issue for me:
- Deleting the \HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\Outlook\Settings\Data folder
- Starting Outlook and toggling off "Store Outlook settings in the cloud" and closing outlook
- running command line switch C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE /cleanroamedprefs
- restarting Outlook and toggling on "Store Outlook settings in the cloud" and closing outlook and relaunching.
Listed description for it the command line switch:
All previous roamed preferences are deleted and copied again from the local settings on the computer where this switch is used. This includes the roaming settings for reminders, free/busy grid, working hours, calendar publishing, and RSS rules.
I will do more testing to be sure - but holy moly this is dumb 😛
Bogdanofff
Thanks for sharing! Good to know there's a proper fix for users who report the problem to us, but I'm still hoping to find more information about what causes the problem in the first place and how to prevent it (or at least detect it proactively). Our support case with Microsoft hasn't progressed much since I logged it, but I'll share any findings here.
You likely know about this already, but for anyone else stumbling across this thread, the following registry entry will disable the cloud settings feature altogether. After restarting Outlook, it should revert to the settings it had before the problem started.
| Registry Hive | HKEY_CURRENT_USER |
| Registry Path | software\policies\microsoft\office\16.0\outlook\setup |
| Value Name | disableroamingsettings |
| Value Type | REG_DWORD |
| Enabled Value | 1 |
| Disabled Value | 0 |