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Mike Tilson's avatar
Mike Tilson
Iron Contributor
Dec 01, 2017

Exchange Online Protected Email (Encryption/Rights Protection) - Protect button grayed out

I enabled message protection in our Office 365 tenant based on Tony Redmond's article here -https://www.petri.com/protect-email-office-365 but the protect button continues to be grayed out in Outlook...
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test test's avatar
test test
Copper Contributor
Jul 10, 2018

Hi - I have the same issue - were you able to get the protect button working in owa?

 

Many Thanks

  • Mike Tilson's avatar
    Mike Tilson
    Iron Contributor
    Jul 10, 2018

    Running this powershell command resolved the issue for me.

     

    Set-IRMConfiguration -ClientAccessServerEnabled $true

    • Adam Fowler's avatar
      Adam Fowler
      Iron Contributor
      Feb 21, 2019
      I have this exact issue - ClientAccessServerEnabled is already set to true, but the above command also doesn't work as the parameter "-ClientAccessServerEnabled" doesn't exist.

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