Forum Discussion
exchange online how to prevent a user to send emails from his acount but only from a shared mailbox
Hi Can anyone help with the following: In our exchange online we have every user licensed with o365 Business standard. Our user’s pcs are joint in Azure AD. On some users we want to be able to s...
Hi Vasil,
We have tried to set a rule (that emails from personal email account won’t send and give a message to the user), but another problem appeared after about 24hours.
The NEW emails that the user created from the shared email would not leave, they remained in the outbox. In the meantime, if he replied to an existing email the emails were leaving.
We had to delete the rule for emails to work again.
That's probably because you have a different default account in Outlook, and it also depends on the way you add the shared mailbox. Here's an article where I tried to detail this, few years back: https://www.michev.info/Blog/Post/1430/send-as-send-on-behalf-of-and-permutations