Forum Discussion
Divvy
Oct 30, 2023Copper Contributor
Exchange Online - Autodiscover XML response not returning Outlook settings
Hi everyone, We are currently involved in a support case for one of our users that is unable to access her e-mail account when using Outlook desktop version, webmail is working as expected. The m...
AnnTaeYoun
Nov 09, 2023MVP
This is because it is set to search for autodiscover-related servers in the Internet environment first.
[Action Item]
Add the key value to the following registry path and reboot to check the symptoms!
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\15.0\Outlook\AutoDiscover]
“ExcludeHttpsRootDomain”=dword:00000001
[Action Item]
Add the key value to the following registry path and reboot to check the symptoms!
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\15.0\Outlook\AutoDiscover]
“ExcludeHttpsRootDomain”=dword:00000001