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Kiril's avatar
Kiril
Steel Contributor
May 20, 2020

Exchange Approval - prevent sending rejection messages

Dear Community,

 

we have implemented an Exchange rule, which sends messages into approval if the sender uses our domain but is outside of the organization - basically spoofing protection. This works as expected.

 

When we receive messages, which were spoofed, we have the possibility to Accept or Reject them. Most of the messages are rejected, only a few are accepted. When we reject a message a response is sent to the spoofed email address which causes confusion, because the rejection response is sent to a user inside of our organization.

 

Is there some approach to prevent rejection message to be sent to users inside of the organization?

  • Kiril 

     

    Hi, it would be helpful if you could share a screenshot of the transport rule you have configured please?  

     

    Thank you.

    • Kiril's avatar
      Kiril
      Steel Contributor

      PeterRising 

       

      Thank you for your response - sure, good point; screenshot included below. Now, when we receive phishing from spoofed senders and I reject them, the rejection message is sent to the person inside our organization.

       

      • Kiril 

         

        OK, and the rejection message comes from an email address along the lines of the below right?

         

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