Forum Discussion
Exchange 2016 - Retention Policy starts counting days from date of Policy creation.
That shouldn't be the case, the tags only take into consideration the "age" of an item based on date of delivery/creation. For items in the deleted items folder, the same applies, unless the original folder did not have a tag. Read here: https://docs.microsoft.com/en-us/exchange/policy-and-compliance/mrm/retention-age?view=exchserver-2019
I completely agree with you, but when I apply the policy each email whose age reached 30 days is being tagged with Retention Policy name and "expiration date", starting from date of applying this policy, not even from Retention Creation date, please see attached.
By the way, I think have to change the topic name from: "Policy creation" to: "Policy applying".
One correction: The expiration date is set since getting to "Deleted items" folder no matter the Date of email itself.
For example: if email was sent on 01.05.2020 and putted in "Deleted items" on 01.08.2020 when it will be deleted on 01.09.2020. This is what I see at least.
BR,
Pavel
Hey pavelp1990 ,
To quote from the documentation already shared by Vasil and Mark:
For an item in deleted items:
"If an item is in a folder that doesn't have an inherited or implicit retention tag applied, the item isn't processed by the MFA and therefore doesn't have a start date stamped by it. When the user deletes such an item, and the MFA processes it for the first time in the Deleted Items folder, it stamps the current date as the start date."So, you need to check if there is any retention tag applied to the folder from which the email is being deleted, if there is none, then the email is simply hidden from MFA to stamp a date against it.
