Forum Discussion
StefanKi
Oct 09, 2020Iron Contributor
eport why the mails were moved to the Junk
In Exchange online some mails are moved to the Junk folder. Can I get a report why the mails were moved to the Junk folder?
I don't like to create large whitelists.
Thanks for your help
Stefan
- farismalaebSteel Contributor
Also you can use https://mha.azurewebsites.net/ to analyze the header and see whats going on
- StefanKiIron Contributor
Thanks for the link.
How does the process for working with junk emails looks like? After the introduction of Exchange online, the number of false positives in junk emails is going up.
I can create whitelists and the email/domain bypass the span check. But I don't think this is a good idea.- farismalaebSteel Contributor
Creating a whitelist is not a proper solution, as later on if this mailbox is infected and starts sending you spam, these spam will go inside your org.
I would recommend reviewing your organization SCL level
use the command Get-OrganizationConfig | select *scl* what is the number, the higher number, the more possible of emails marked as SPAM,
Did you review the Protection.microsoft.com
Review the policy Get-HostedContentFilterPolicy
Also you need to understand that no matter your configuration, you will still have a false positive, as sometime its not your problem more than its the sender problem, such as
- senders are embedding vbs in your email (they don't know)
- sender have a bad email server configuration, (No SPF ... )
- sender have IFRAM
Try the Report Message Add-in