Forum Discussion

Iron Contributor

Oct 09, 2020

eport why the mails were moved to the Junk

In Exchange online some mails are moved to the Junk folder. Can I get a report why the mails were moved to the Junk folder? I don't like to create large whitelists. Thanks for your help Stefan

Steel Contributor

Oct 09, 2020

Hi StefanKi

The message headers on the emails themselves should be able to provide some information on why the email was sent to spam.

https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/anti-spam-message-headers?view=o365-worldwide