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AB21805's avatar
AB21805
Bronze Contributor
May 08, 2024
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Email rule not working with exempt condition

Hi all, I've configured a rule to redirect emails originating from a specific external user, "email address removed for privacy reasons," to two specific users within our organization: "email addres...
  • AnnTaeYoun's avatar
    May 09, 2024
    Confirm if there are other rules with higher priority than this redirection rule.
    Sometimes, conflicting conditions might result in another rule taking precedence.
    In such cases, this redirection rule needs to be moved higher in priority than other conflicting rules.

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