Forum Discussion

Steel Contributor

Apr 28, 2020

Solved

Email Delivery Delay to Inbox

Email shows delivered at 1:59PM, however, it did not arrive in Inbox until 2:20PM. Any ideas on how to troubleshoot this?

exchange online

Exchange Server

VasilMichev
Apr 28, 2020
Look at the message trace details, or the message headers. Or open a support case.

3 Replies

VasilMichev
MVP
Apr 28, 2020
Look at the message trace details, or the message headers. Or open a support case.
- Tim Hunter
  Steel Contributor
  Apr 29, 2020
  VasilMichev
  
  Thanks! I opened a case with Microsoft Support for further troubleshooting.
  - SysGreg
    Copper Contributor
    May 03, 2020
    Check for Shadow Redundancy issues if you have more then one mailbox database copy.
    Greg