Forum Discussion
Email Access for banks branch IDs
Hi,
One of My customers FSI currently have one common ID for a particular banking branch whose password credentials is compromised b/w multiple people in that branch.
On recommending Shared Mailbox for Common/branch IDs across the Licensed users; Customer apprehension is against licensing Individuals as personal mailboxes are not frequently used.
What could be the best possible recommendation?
4 Replies
- FcoManigrassoIron Contributor
Hi Sagar_Jain19683,
Shared mailboxes are the best solution for such a scenario, as you suggested to the customer. But if they really want to avoid that, try to secure the account as much as possible.
- Complex password with regular updates.
- MFA
- Don't share the password. Grant users access to a password manager, ( like "Keeper" ), in order to protect it.
Of course there're other possible cloud solutions, ( M365 ), depending on the mailflow requirements. The mentioned one are the basics. ( Azure Conditional Access could also be a good option ).
- Sagar_Jain19683
Microsoft
Thanks for the response.
Just to add; Customer is willingly sharing his common mail id credentials amongst the employees of a branch just to save on the User based License.
For Shared Mailbox as well we need to assign the user License to them, right?- FcoManigrassoIron ContributorShared mailboxes doesn't consume license, but the user will need a licensed mailbox to access it. So, in that case, the answer will be yes.