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Stewie904's avatar
Stewie904
Copper Contributor
Jul 08, 2021

EAC 2016 shows in text only

Good Day,

I have been experiencing an issue with the Exchange Admin Center web page where after logging I am redirected to text only script. I have attached a screenshot of the page display, and I have attempted previous fixes from other users on this site. I have performed the below steps...

-Initial install was using EX16 CU 17, and then upgraded to 19/20 with no change

-Ensured all applicable updates have been installed

-Using the MS Exchange certificate in IIS

-Reset IIS, reset ECPAppPool services, rebuilt the virtual directories for OWA/ECP

-Used Firefox, Edge, and IE

-Verified the default settings for exchange virtual directories; enabled/disabled SSL settings just because...

-Verified my sysadmin permissions, verified all applicable services are running, etc.

-Ran the updatecas and updateconfig files from the Bin folder to no avail

 

Any other suggestions that I may have missed to attempt would be greatly appreciated.

3 Replies

  • Hello, the screenshot shows you are browsing the EAC to localhost, what happens if you browse it with the actual address defined for the EAC in your environment?
    • Stewie904's avatar
      Stewie904
      Copper Contributor
      Hi there and thank you for the quick response.
      I receive the same text-only display whether it’s the local host or the exchange server actual address. I thought it was possibly a GPO issue in our environment but I recreated another server with blocked inheritance with the same outcome. I sifted through the IIS logs and nothing is jumping out at me with the possible problem. Fortunately for now if I need to modify user mailboxes or create connectors, etc., I can still access the exchange shell and make modifications that way. Anything else I can possibly try?
      • Maybe enabling the browser developer mode to see why the images and CSS are being blocked?

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