Forum Discussion

StupidNinja2000's avatar
StupidNinja2000
Copper Contributor
Sep 13, 2019

Disabling Sent Messages Storage in Mailbox

Dear all,

I am currently configuring the "Scan to mail" feature of a multifunction device for which i'm using a  Exchange online as SMTP relay (I have created a dedicated user/mailbox for this ) 

 

SMTP relaying works well, however I have noticed that all scans are stored in the sent folder of the dedicated mailbox which is not compatible with confidentiality / privacy regulations here.

 

Do you know if it possible to disable the storage of sent Items ? 

 

Thanks

 

 

 

exchange online
office 365

3 Replies

  • VasilMichev's avatar
    VasilMichev
    MVP
    Sep 14, 2019

    Or you can just configure a retention policy for the mailbox that deletes those message after X days.

  • DeepakRandhawa's avatar
    DeepakRandhawa
    Iron Contributor
    Sep 13, 2019
    As you are using a mailbox to send emails they will be stored in the mailbox.
    To prevent this you can configure connector using below:-
    https://docs.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-office-3#option-3-configure-a-connector-to-send-mail-using-office-365-smtp-relay
  • JayCalderwood's avatar
    JayCalderwood
    Copper Contributor
    Sep 13, 2019

    StupidNinja2000 

     

    So your MFP is configured to authenticate against a mailbox. Have you looked into direct send? 

     

    Opt 2: https://docs.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-office-3

     

    This will not use a mailbox and no sent items are recorded. 

Resources