Forum Discussion
mohdfirozali
Jun 11, 2020Copper Contributor
Deleted Emails Keep Coming Back in their Source Folders
Hi Team, I am assisting a customer who is running Exchange Server 2016 CU11 - Version 15.1 (Build 1591.10) and is having issue in deleting emails from the email accounts on the server. The...
- Jun 21, 2020
Yes, I have checked the services earlier and they appeared to be running perfectly. MFA was doing its job and there were no retention policies to put a hold on emails.
Apparently, the dismount and remount of the database along with a clean restart of the server have fixed the issue for me.
Thanks for your help anyway. 🙂
BemmelenPatrick
Jun 15, 2020Iron Contributor
The database seems to be in order because of the Clean Shutdown state.
Are all the Exchange services running, and in particular the Mailbox Assistent service?
This service applies the retention tags and processes all mailbox operations within your Exchange server.
Also, could you tell me a bit more about your environment, like for instance, are you using a DAG setup?
Are all the Exchange services running, and in particular the Mailbox Assistent service?
This service applies the retention tags and processes all mailbox operations within your Exchange server.
Also, could you tell me a bit more about your environment, like for instance, are you using a DAG setup?
mohdfirozali
Jun 21, 2020Copper Contributor
Yes, I have checked the services earlier and they appeared to be running perfectly. MFA was doing its job and there were no retention policies to put a hold on emails.
Apparently, the dismount and remount of the database along with a clean restart of the server have fixed the issue for me.
Thanks for your help anyway. 🙂
- BemmelenPatrickJun 22, 2020Iron ContributorGlad I could help you, have a nice day!