Forum Discussion
Alistair Trigg
Jan 10, 2019Brass Contributor
Check if user has read an email
Hi
Is it possible to check if a user has read an email in O365 and when through the admin portal. I am being asked by senior management. The sender hadn't set a received or read receipt flag when sending.
- Hi Alistair,
Its not really possible at present without workaround and this cannot be done easily - see article
https://techcommunity.microsoft.com/t5/Windows-PowerShell/Identifying-Read-status-of-emails-in-Exchange-Online-Office-365/td-p/236753
As Vasil mentions, you would need some EWS scripting or something like Search-Mailbox cmdlets with the -LogLevel switch which isn't straightforward. You could possibly assign full mailbox access to the mailbox and go in and see through Web Access if the message has been read - however this raises issues in itself so I wouldn't recommend it.
Hope this answers your question.
Best, Chris
- Hi Alistair,
Its not really possible at present without workaround and this cannot be done easily - see article
https://techcommunity.microsoft.com/t5/Windows-PowerShell/Identifying-Read-status-of-emails-in-Exchange-Online-Office-365/td-p/236753
As Vasil mentions, you would need some EWS scripting or something like Search-Mailbox cmdlets with the -LogLevel switch which isn't straightforward. You could possibly assign full mailbox access to the mailbox and go in and see through Web Access if the message has been read - however this raises issues in itself so I wouldn't recommend it.
Hope this answers your question.
Best, Chris- Alistair TriggBrass Contributor
Hi
Thanks for the advice. I'll leave it as it is.
Alistair