Forum Discussion

Joern50's avatar
Joern50
Copper Contributor
Feb 15, 2022

Can't filter and forward all incoming mails to special account

Hello!

 

We are new to 365 and outlook and exchange. We are a small company with 20 accounts. All works well except one major thing. We want to filter every incoming mail by searching the subject for "##". Those incoming mails are likely to be responses to our own mails which we sent out already having ## in the subject. We want all those filtered messages to be sent to the recipients PLUS to a special inbox "filemaker(at)..:". Our Filemaker server checks that inbox and loads messages into our Filemaker database. That had worked perfectly in the past.

I know I am looking for a "mail flow rule" ... but all the existing selectable choices don't work. It seems like a very simple task though. Maybe someone has an idea?

Thanks

j.

8 Replies

    • Joern50's avatar
      Joern50
      Copper Contributor

      Victor_Ivanidze 

      This was a try.
       
       
      If the message...
      Includes these words in the message subject: '##'
      Do the following...
      Set audit severity level to 'High'
      and Blind carbon copy(Bcc) the message to 'filemaker(at)...'

      Rule comments

       

      Rule mode

      Enforce

      Additional properties

      Sender address matches: Header
      • Victor_Ivanidze's avatar
        Victor_Ivanidze
        Bronze Contributor
        Can you send to filemaker(at)... manually?
        If you create a rule with action "redirect the message to filemaker(at)... " instead of BCC, will it work?