Forum Discussion

Copper Contributor

Feb 15, 2022

Can't filter and forward all incoming mails to special account

Hello! We are new to 365 and outlook and exchange. We are a small company with 20 accounts. All works well except one major thing. We want to filter every incoming mail by searching the subject f...

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office 365

Victor_Ivanidze

Bronze Contributor

Feb 15, 2022

Could you show a rule that doesn't work?

Joern50
Copper Contributor
Feb 15, 2022
Victor_Ivanidze
This was a try.

If the message...
Includes these words in the message subject: '##'
Do the following...
Set audit severity level to 'High'
and Blind carbon copy(Bcc) the message to 'filemaker(at)...'
Rule comments

Rule mode
Enforce
Additional properties
Sender address matches: Header
- Victor_Ivanidze
  Bronze Contributor
  Feb 15, 2022
  Can you send to filemaker(at)... manually?
  If you create a rule with action "redirect the message to filemaker(at)... " instead of BCC, will it work?
  - Joern50
    Copper Contributor
    Feb 15, 2022
    filemaker(at) ... works flawlessly. I can send mails directly without any problems.
    
    I just tried the redirect idea. But it does not work either. Maybe "##" isn' recognized as a "word"?