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MateKovacs's avatar
MateKovacs
Copper Contributor
Jan 19, 2024
Solved

cannot connect to Exchange Management Shell

Hi All,

Since yesterday I cannot connect to Exchange Management Shell(Exchange Server 2016), and ECP is also not reachable in a browser.
This is the error in EMS-PS:
New-PSSession : [<Servername>] Processing data from remote server <Servername> failed with the
following error message: Unable to load the type
"Microsoft.Exchange.Configuration.Authorization.ExchangeAuthorizationPlugin" specified in the
"InitializationParameters" section. For more information, see the about_Remote_Troubleshooting Help topic.
At line:1 char:1
+ New-PSSession -ConnectionURI "$connectionUri" -ConfigurationName Micr ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : OpenError: (System.Manageme....RemoteRunspace:RemoteRunspace) [New-PSSession], PSRemotin
gTransportException
+ FullyQualifiedErrorId : IncorrectProtocolVersion,PSSessionOpenFailed

I've tried restaring IIS, applying new updates, even restarting the server but nothing worked.
Yesterday it worked, I was even running a Healthcheck.ps1 script.

Thanks!

  • Looks like the issue is regarding 3rd party AV, although we are not able to figure out the exclusions which need to be set. We have the Microsoft recommendations set ( and more and still does not work properly), only if we remove the AV completely.

3 Replies

  • MateKovacs's avatar
    MateKovacs
    Copper Contributor
    Looks like the issue is regarding 3rd party AV, although we are not able to figure out the exclusions which need to be set. We have the Microsoft recommendations set ( and more and still does not work properly), only if we remove the AV completely.
  • LeonPavesic's avatar
    LeonPavesic
    Silver Contributor

    Hi MateKovacs,

    the error you're having indicates that the account used to connect to the Exchange Server lacks Remote PowerShell privileges.

    This could be the reason for the inability to access the Exchange Management Shell (EMS) and the Exchange Control Panel (ECP).

    You can try this to resolve this issue:

    Activate Remote PowerShell for your account:
    Request your Exchange Administrator to execute the 'Set-User -RemotePowerShellEnabled' command to enable Remote PowerShell for your account.

     



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    Kindest regards,


    Leon Pavesic
    (LinkedIn)

    • MateKovacs's avatar
      MateKovacs
      Copper Contributor
      Hi,

      Thanks for your response.
      Its not it, it is enabled for all users in our tenant.

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