Forum Discussion
Sky8Blue
Feb 09, 2025Copper Contributor
Cannot connect to an on prem 2019 Exchange mailbox
Hi, I am having all weird issues trying to get my home laptop to configure an Outlook (M365 apps) account to connect to our work on prem Exchange. It times out as if it can't talk to the Exchange se...
Moustafa-Sherif
Feb 11, 2025Copper Contributor
this issue is related to your outlook app you can try to remove caching from application then try to add your account again
- Sky8BlueFeb 11, 2025Copper Contributor
Remove caching? Do you mean cached exchange mode? I can't even configure the account to get to that point of the configuration.
- MoustafaSherifFeb 12, 2025Copper Contributor
Dear Sky8Blue
Thanks for your replayyes, I mean cached exchange mode you can get this point through control panel through the attached image
Best Regards
Moustafa Sherif
Messaging And Office365 specialist
www.linkedin.com/in/moustafa--sherif- Sky8BlueFeb 12, 2025Copper Contributor
Hi,
I'm not sure you understand., I can't change the cached exchange mode because I can't even add a mailbox. In your screenshot, it looks like you have an account setup.