Forum Discussion
Calendar, contact syncronisation on prem Exchange 2016 with M365 outlook
Good afternoon!
I would like help.
We have a subscription to M365 Enterprise Standard.
We currently run our mail on an on-premises Exchange 2016 server with outlook clients.
There have been several issues recently with users who also use outlook on mobile failing to connect to on-premises mail after changing their password.
Under Android 14 there is no way to set up outlook because it only allows you to connect to the cloud account, not exchange.
I would like to solve this problem, but I don't want to outsource our mail to the cloud because we don't have cloud backup.
My first option would be to try to redirect the correspondence to the M365 account, but I don't know how to set up the synchronization of calendar, contacts?
Thank you for your answer.
Laszlo
2 Replies
- did your on-prem exchange server is reachable from internet? you didn't need to sync users to M365 to use on-prem mailbox with basic usability. use this tool to getting started https://testconnectivity.microsoft.com/tests/exchange
- Thank you for your reply.
The test works, the server is accessible from outside.
On the phone you can log in to the server with active sync, only the outlook application does not work.
This is what it says:
"lost connection to the mail server due to timeout"
Must use the outlook client on the phone, so no other mail app works
Is there any other suggestion
Laszlo
