Forum Discussion

Boris Bahes's avatar
Boris Bahes
Copper Contributor
Jul 05, 2018
Solved

Block messages with white space at the beginning of subject

Hi! This is my first post here. We have transport rule that prevents users from sending e-mail messages with blank subject. However, users tend to enter only space and send message without any othe...
  • Max Fritz's avatar
    Jul 05, 2018

    You'd want to use the \s regex filter, which catches any whitespace.
    Your final regex should look like this:

    ^\s+$

    The ^ marks the beginning of the line, + indicates we are looking for any combination of whitespace (from a single character to many repeating whitespaces), and $ marks the end of the line. You can try this out at a regex expression evaluation site like this: https://regexr.com/3s12e

     

    I would highly recommend testing this by putting it in audit mode or applying it to a test user first. Transport rules should always be tested first

     

    To create your transport rule:

    1. Create a New Transport Rule

    2. Hit 'More Options' at the bottom

    3. Select 'Apply this rule if...'

    4. Select 'Subject matches these text patterns'

    5. Enter the regex

    6. Enter any other conditions if needed

    7. Select the action to perform (block message)