Forum Discussion
Automatic redirection of Exchange ActiveSync On-Pre
Hi evandromalmsteen
When Moving from Exchange OnPrem to Exchange Online the Autodiscover Request is answered with a RedirectAddr Attribute.
After the Cutover the Mailbox has set a TargetAddress Attribute. This Email Adress will be given back via Autodiscover to the Active Sync Client.
Now it depends on the Active Sync Client if he "understands" what to do and to do a Autodiscover Request against the Emailaddress received by the RedirectAddr Attribute.
<?xml version="1.0" encoding="utf-8"?>
<Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">
<Account>
<Action>redirectAddr</Action>
<RedirectAddr>email address removed for privacy reasons</RedirectAddr>
</Account>
</Response>
</Autodiscover>
Kind Regards
Andres
I would make this change in the files in these directories below, is there any information somewhere so I can read and do some tests?
C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\Autodiscover\web.config
C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\Sync\web.config
C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\exchweb\ews\web.config
- Andres-BohrenJan 23, 2025Iron Contributor
Hi evandromalmsteen
It's not a config you can change.The XML i've showed ist the Autodiscover answer received by the Client.
https://blog.icewolf.ch/archive/2020/05/26/exchange-autodiscover-request-with-postman/
Kind Regards
Andres- evandromalmsteenJan 23, 2025Copper Contributor
Well, if it's something I can't change, unfortunately, there's nothing I can do except ask users to reconfigure their devices.
I appreciate your attention and readiness.