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AutoMapping Shared mailbox issues
Just wondering if anyone else has observed an issue where users are happily working with automapped shared mailboxes in Outlook 2013, but after one user is upgraded to Outlook 2016 and continues to a...
- AutoMapping relies on AutoDiscover, so you probably have some AutoDiscover issues on the domain of the shared mailbox and it works fine in Outlook 2016 because it has a feature called Direct Connect (to Office 365) which is not available in previous versions.
If you can reproduce it reliably, I'd recommend opening a support case. Personally I havent heard of anything that might explain this behavior.
