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Dan_Snape's avatar
Dan_Snape
Steel Contributor
Apr 21, 2017

AutoMapping Shared mailbox issues

Just wondering if anyone else has observed an issue where users are happily working with automapped shared mailboxes in Outlook 2013, but after one user is upgraded to Outlook 2016 and continues to a...
  • Victor_Ungureanu's avatar
    Apr 21, 2017
    AutoMapping relies on AutoDiscover, so you probably have some AutoDiscover issues on the domain of the shared mailbox and it works fine in Outlook 2016 because it has a feature called Direct Connect (to Office 365) which is not available in previous versions.

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