Forum Discussion

Copper Contributor

Mar 01, 2023

Solved

Adress List not showing in Outlook Client or OWA

Hi, we have exchange hybrid environment and I want to create a custom address list for our pool cars/projectors/cameras. Since this can be done only over Powershell I execute a simple command: N...

Address Lists

outlook

Resource

FcoManigrasso
Mar 20, 2023
Hi Tonito_Dux,
I was able to reproduce your issue. I created an AddressList named 'Pool Cars'. This one wasn't available in OWA/Outlook.
After that, I created a new one wit the following cmdlt:
New-AddressList 'Pool Cars' -Container "\Pool Cars"
Same result. Address List missing. Then I edited it like the following, ( only as example/testing 😞
Set-AddressList 'Pool Cars' -RecipientFilter "(RecipientType -eq 'UserMailbox')"
After some minutes of replication, the address list was available:
You could also check the address list state with:
Get-AddressList 'Pool Cars' | fl Container,Path,DisplayName,IsValid,IncludedRecipients
Regarding missing object in a Hybrid environment address list, that's a know issue and easy to fix:

https://learn.microsoft.com/en-us/exchange/troubleshoot/administration/new-address-lists-not-contains-all-recipients

Regarding the OAB error, please check:

https://support.microsoft.com/en-us/topic/description-of-offline-address-book-logging-in-outlook-9c57afcb-6774-8ff0-1fc1-fc4561ff3138

And here some best practices:

https://learn.microsoft.com/en-us/exchange/address-books/address-lists/address-lists

Hope this helps.

FcoManigrasso

Iron Contributor

Mar 20, 2023

Hi Tonito_Dux,

I was able to reproduce your issue. I created an AddressList named 'Pool Cars'. This one wasn't available in OWA/Outlook.

After that, I created a new one wit the following cmdlt:

New-AddressList 'Pool Cars' -Container "\Pool Cars"

Same result. Address List missing. Then I edited it like the following, ( only as example/testing 😞

Set-AddressList 'Pool Cars' -RecipientFilter "(RecipientType -eq 'UserMailbox')"

After some minutes of replication, the address list was available:

You could also check the address list state with:

Get-AddressList 'Pool Cars' | fl Container,Path,DisplayName,IsValid,IncludedRecipients

Regarding missing object in a Hybrid environment address list, that's a know issue and easy to fix:

https://learn.microsoft.com/en-us/exchange/troubleshoot/administration/new-address-lists-not-contains-all-recipients

Regarding the OAB error, please check:

https://support.microsoft.com/en-us/topic/description-of-offline-address-book-logging-in-outlook-9c57afcb-6774-8ff0-1fc1-fc4561ff3138

And here some best practices:

https://learn.microsoft.com/en-us/exchange/address-books/address-lists/address-lists

Hope this helps.

Tonito_Dux
Copper Contributor
Mar 24, 2023
Hi,

thank you for your thorough answer and sorry for not replying before. I was able to solve the problem in the meantime the same way you did.

• Connect to EXO PS.
• New-AddressList –identity “Name”
• New-AddressList –identity “Name” –Container “Main Folder Name” – this will create “Name under “Main Folder Name”, like a tree structure.
• Recipient filter has to be then definied for the new address list otherwise it wont hold any users/objects/resources.
Example of a filter for a car resource:
set-addresslist -identity 'Autos' -recipientFilter "(CustomAttribute1 -eq 'Auto') -and (RecipientType -eq 'UserMailbox')"
Custom Attribute has to be defined on the object in local EX or AD under “externsionAttribute1”.
• Force AD Sync
• Wait for 5-10min
• Check if the wanted members are in the new addresslist:
get-user -filter "((CustomAttribute1 -eq 'Auto') -and (RecipientType -eq 'UserMailbox'))"
• IMPORTANT: If nothing is listed, then update the object in AD with ANY value just to initiate the “refresh”. For example add a city to the object and the force dir sync. Later remove the value.
• Run “ Get-AddressBook | Update-AddressBook “ in EXO

There are couple of screenshots missing with the steps outlined above but it is because there are some company related info which I want to keep out of public.

Cheers