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Maddie_Egan's avatar
Maddie_Egan
Former Employee
Apr 28, 2017

Accessing public folder favorites

Seeing that Outlook desktop and Outlook on the web (or OWA, depending on version) do not support the same types of public folders (or folders added to Favorites) we wanted to talk about what is expec...
2013
2016
ChristineStack's avatar
ChristineStack
Steel Contributor
Jun 26, 2018

We are an Office 365 online (no on-prem) tenant only.  Please confirm that Exchange public folder Calendar favorites are accessible via Outlook online/on the web.  I do not typically use outlook online so this is not a feature I personally use regularly but in Outlook 2016 I have a handful of public folders.  I recall being so happy when I was able to share with my end users that these were also now available in Outlook on the web.  HOWEVER today I am being notified by users that public folder shared calendars are NOT working via the web.  I have a support ticket open and spent way to long on the phone already with MS.   Can someone please confirm that public folder shared calendar favorites work or did work online.  Thank you.

  • Max Fritz's avatar
    Max Fritz
    Iron Contributor
    Jun 27, 2018
    I can confirm that Public Folder calendars do work for Outlook on the Web in Office 365 (as recently as last week). It could either be your configuration changed or that there is indeed an issue on Microsoft's side. A support ticket is your best bet. Good luck!
    • ChristineStack's avatar
      ChristineStack
      Steel Contributor
      Jun 27, 2018

      I really appreciate the quick response and will report back here if/when Microsoft gets this fixed for us.  We have made no configuration changes. - Christine

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