Forum Discussion
554 5.2.0 Error - AdditionalRenEntryIdsEx is too large and requires streaming
Greetings! We are using Exchange Online in a hybrid environment with Exchange 2016 (Version 15.1 Build 2375.7) We are experiencing a recurring 554 error with specific users. The error seems...
USC_IT Thanks for your reply.
We also received today this solution:
Configure user's profile in outlook in online mode.
2. Install MFCMAPI Tool
3. Go to “Tools” > “Options”.
4. Make sure that “Use the MDB_ONLINE flag when calling OpenMsgStore”
5. And “Use the MAPI_NO_CACHE flag when calling OpenEntry” are checked. Click “OK”.
6. Click on “Session” > “Logon”.
7. Choose the Outlook profile
8. Double click the profile
9. Expand “Root Container” > Scroll down > Expand “Top Information Store”.
10. Select Inbox
11. Locate PR_ADDITIONAL_REN_ENTRYIDS_EX attribute in Inbox folder
12. Copy the value in a txt file and save it in the machine.
13. Remove the value and change it for this value:
0E80320001002E0000000000C4131A9F69C48C4495D6990B91091BCC01008816F1A59EA17C43ACE5FABD3E7B8FEF00007288201000000480320001002E0000000000C4131A9F69C48C4495D6990B91091BCC01008816F1A59EA17C43ACE5FABD3E7B8FEF00000000016500000680320001002E0000000000C4131A9F69C48C4495D6990B91091BCC01008816F1A59EA17C43ACE5FABD3E7B8FEF00000000011A00000B80320001002E0000000000C4131A9F69C48C4495D6990B91091BCC01008816F1A59EA17C43ACE5FABD3E7B8FEF00000000011C00000A80320001002E0000000000C4131A9F69C48C4495D6990B91091BCC01008816F1A59EA17C43ACE5FABD3E7B8FEF00000000011D00000780320001002E0000000000C4131A9F69C48C4495D6990B91091BCC01008816F1A59EA17C43ACE5FABD3E7B8FEF0000BA3B75A700000180320001002E0000000000C4131A9F69C48C4495D6990B91091BCC01008816F1A59EA17C43ACE5FABD3E7B8FEF0000BA3C777300000280320001002E0000000000C4131A9F69C48C4495D6990B91091BCC01008816F1A59EA17C43ACE5FABD3E7B8FEF00012ACC8F8F00000980320001002E0000000000C4131A9F69C48C4495D6990B91091BCC01008816F1A59EA17C43ACE5FABD3E7B8FEF00019262A34900000C80320001002E0000000000C4131A9F69C48C4495D6990B91091BCC01008816F1A59EA17C43ACE5FABD3E7B8FEF000239D5F36500000F80320001002E0000000000C4131A9F69C48C4495D6990B91091BCC01008816F1A59EA17C43ACE5FABD3E7B8FEF0001F53ED17E000000000000
check if the issue persists.
So this worked for a few weeks? I will try this also and let you know.
Keep me posted 😉
We also received today this solution:
Configure user's profile in outlook in online mode.
2. Install MFCMAPI Tool
3. Go to “Tools” > “Options”.
4. Make sure that “Use the MDB_ONLINE flag when calling OpenMsgStore”
5. And “Use the MAPI_NO_CACHE flag when calling OpenEntry” are checked. Click “OK”.
6. Click on “Session” > “Logon”.
7. Choose the Outlook profile
8. Double click the profile
9. Expand “Root Container” > Scroll down > Expand “Top Information Store”.
10. Select Inbox
11. Locate PR_ADDITIONAL_REN_ENTRYIDS_EX attribute in Inbox folder
12. Copy the value in a txt file and save it in the machine.
13. Remove the value and change it for this value:
0E80320001002E0000000000C4131A9F69C48C4495D6990B91091BCC01008816F1A59EA17C43ACE5FABD3E7B8FEF00007288201000000480320001002E0000000000C4131A9F69C48C4495D6990B91091BCC01008816F1A59EA17C43ACE5FABD3E7B8FEF00000000016500000680320001002E0000000000C4131A9F69C48C4495D6990B91091BCC01008816F1A59EA17C43ACE5FABD3E7B8FEF00000000011A00000B80320001002E0000000000C4131A9F69C48C4495D6990B91091BCC01008816F1A59EA17C43ACE5FABD3E7B8FEF00000000011C00000A80320001002E0000000000C4131A9F69C48C4495D6990B91091BCC01008816F1A59EA17C43ACE5FABD3E7B8FEF00000000011D00000780320001002E0000000000C4131A9F69C48C4495D6990B91091BCC01008816F1A59EA17C43ACE5FABD3E7B8FEF0000BA3B75A700000180320001002E0000000000C4131A9F69C48C4495D6990B91091BCC01008816F1A59EA17C43ACE5FABD3E7B8FEF0000BA3C777300000280320001002E0000000000C4131A9F69C48C4495D6990B91091BCC01008816F1A59EA17C43ACE5FABD3E7B8FEF00012ACC8F8F00000980320001002E0000000000C4131A9F69C48C4495D6990B91091BCC01008816F1A59EA17C43ACE5FABD3E7B8FEF00019262A34900000C80320001002E0000000000C4131A9F69C48C4495D6990B91091BCC01008816F1A59EA17C43ACE5FABD3E7B8FEF000239D5F36500000F80320001002E0000000000C4131A9F69C48C4495D6990B91091BCC01008816F1A59EA17C43ACE5FABD3E7B8FEF0001F53ED17E000000000000
check if the issue persists.
So this worked for a few weeks? I will try this also and let you know.
Keep me posted 😉
Roel80 Nice. That is different from what we were doing. We have been deleting the PR_ADDITIONAL_REN_ENTRYIDS_EX attribute and letting Outlook rebuild it. After some time, the issue re-appears.
Perhaps replacing it with that data will help. Fingers crossed!
- Yes fingers crossed, untill now it works!