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713326's avatar
713326
Copper Contributor
Nov 22, 2019

summarize values by sum in Pivot table not working

working in pivot table and summarize values by sum is not working (the output is "0"), whilst summarizing by count gives an output of "682185"; this as the table is having so many lines.

Any idea how to solve the issue so I have the values by sum?

14 Replies

  • Godson_Das's avatar
    Godson_Das
    Copper Contributor

    713326 Values inside a cell should not have space. To close the gap in the cells- Please use "Text to Column" from Data tab in excel. Sum value in pivot table will show "0" only when the value in the cell has blank space as show in my example. 

     

    Example: for blank space in a cell. 

     

     

    Do not select "Comma".

  • Julian0001's avatar
    Julian0001
    Copper Contributor

    713326 

    I had the "0" issue with "sum values". 

    A simple refresh in the pivot column saved my day. 

    ā€ƒ

  • Hello, you're getting zero after Summarizing value By Sum because the field you drag and drop inside the PivotTable Values axis contains "text"... Not number

    In the first caption attached, I drop Product Category field that contains text, into the Values axis

    In the second caption, when I summarized values by sum, I got zeros all through

    So, you need to drop field can contains summable number into the values axis and then you can summarize values by sum.


    Kindly let me know if this helps
    • 713326's avatar
      713326
      Copper Contributor

      Abiola1 thanks for your reply, but this does not make a difference. In the raw data I ahave made sure the data in the columns are seen as numbers (number format).

      Any other idea?

       

      • Abiola1's avatar
        Abiola1
        MVP
        Hello, kindly verify from the source data whether the column is in fact number; not text values... You can use ISTEXT function..

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