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Chris Botha's avatar
Chris Botha
Copper Contributor
Feb 24, 2021

Re: Office 365 Online Filtering Issues

Ian Cockburn 

LOL.  I am from South Africa and making contact with Microsoft directly here is almost impossible.

Just for interest sakes, how did you log a call with them or do you actually work for them and log a call internally?

Chris

1 Reply

  • Ian Cockburn's avatar
    Ian Cockburn
    Copper Contributor

    Chris Botha 

     

    I work for a global (though small for global) organisation.

     

    I log a service request through the Microsoft 365 admin center - and direct to them, but that's under the organisational support agreement.

     

    It was assigned to an American focused support engineer at first, and then bounced to more appropriate time zone support engineer, who I have only had the initial email from so far. So