Missing Survey Poll Dates

It sounds like you're experiencing an issue with Scheduling Polls in Office 365 (likely via Outlook or Microsoft Teams). This can happen due to a syncing issue, a cache problem, or even an update glitch after rebooting. Here are some steps you can try to resolve it:

1. Quick Fixes (Sync & Refresh)

• Refresh the Page: If you're using the web version, press Ctrl + F5 to force a hard refresh.
• Restart Outlook/Teams: Fully close the app and reopen it to trigger a fresh sync.
• Check Another Device: Open the scheduling poll on your phone or another computer to see if the issue persists.

2. Clear Cache (Outlook/Teams)

For Outlook (Desktop):

1. Close Outlook.
2. Navigate to C:\Users\[YourName]\AppData\Local\Microsoft\Outlook
3. Delete the .ost file (it will be recreated when Outlook reopens).
4. Restart Outlook.

For Teams:

1. Quit Teams completely.
2. Go to C:\Users\[YourName]\AppData\Roaming\Microsoft\Teams
3. Delete the Cache folder.
4. Restart Teams.

3. Check for Updates

• Outlook/Teams: Go to File → Office Account → Update Options → Update Now
• Windows: Make sure Windows updates are current as well (Settings → Update & Security → Check for updates).

4. Verify Calendar Permissions & Settings

If the polls pull data from shared calendars:

• Ensure calendar permissions haven't changed.
• Check if time zones are consistent (File → Options → Calendar → Time Zones).
• Open the poll from the original link to verify if it’s corrupted or just displaying incorrectly.

5. Recreate or Recover Polls (if needed)

If none of the above works:

• Go to the original poll email and click the link to open it in the browser.
• If the poll is corrupted, you may need to recreate it manually.

Still Not Working?

• Try accessing via Outlook on the Web.

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