Forum Discussion
SCSW_2021
Dec 16, 2021Copper Contributor
Search not working in Outlook 2019 since updating to Monterey 12.1 on the Mac
There appears from other sites to be a very widespread problem with search not working in Outlook - no results obtained in Monterey- since the latest OS update. Rebuilding spotlight does not work and...
ajmarton
Jan 04, 2022Brass Contributor
UPDATE: THIS LAST SOLUTION WORKS for me!! Now Outlook search is WORKING. BUT you have to wait a minute. The first response is 'No Results" but after around 10 - 30 seconds the field starts to populate with results. And then it keeps going. So this indicates to me that the index is still compiling. SO AFTER YOU PUT IN A SEARCH TERM - WAIT FOR THE INDEX TO WORK IN REAL TIME. Or try several hours later and see what happens. Good luck!
gunjanshah
Jan 04, 2022Copper Contributor
ajmarton You mentioned that following the instructions they gave you via chat (reindexing, etc., etc.) made it work for you? Can you confirm that your search is working fine now?
For me (MacBook Air, Intel, latest Outlook for Mac, POP account), while reindexing, the search seems to show some results (they increase as reindexing progresses). However, once reindexing is complete, I don't see any search results.
For new emails, I am using the Spotlight to search and click and opening them and replying.. but for any emails older than a few days, it's a real pain.
- ajmartonJan 04, 2022Brass ContributorSorry to report that Outlook search is NOT working again. I am not sure what happened. It was definitely populating search results in real time when I tried a test search. Then the next time I tried (after giving Outlook some time to re-index) it was back to 'no results'. Very disappointing.
- annakorreJan 04, 2022Copper Contributorexactly same here. I have raised the matter with my university IT admin to be in touch with MS Office and Apple teams, but no response yet