Forum Discussion
Help tab not working
I am using Office subscribed through Dell. My subscription extend through October 15, 2024. When I select Help/? or Help/ contact support with any of the modules (word, excel ..etc) I get the dial...
I am experiencing a similar problem with "Help" not working, except with different error message. Instead of "admin turned off the service" error, I keep getting "Sorry, something went wrong. Please check your network connection and try again." This is the case for all subtabs except "Feedback" - that one appears to be working; but Help>Help, Help>Contact Support, Help>Show Training, and Help>What's New all yield all yield the "something went wrong" error.
I am a consumer user with an active Office 365 subscription, with myself as administrator.
I am a consumer user with an active Office 365 subscription, with myself as administrator.
Unfortunately not an answer, just chiming in to say I have the same problem - I can't get help with other problems because my help doesn't work.