Forum Discussion
grosed
May 12, 2023Copper Contributor
Help tab not working
I am using Office subscribed through Dell. My subscription extend through October 15, 2024. When I select Help/? or Help/ contact support with any of the modules (word, excel ..etc) I get the dial...
NikolinoDE
May 13, 2023Platinum Contributor
It sounds like the Help feature is disabled by your organization's administrator, which is preventing you from accessing it.
Here are some steps you can take:
- Check with your IT department: If you are using Office through a Dell subscription, it's possible that your organization has disabled the Help feature. Check with your IT department to see if they can enable it for you.
- Check your Office settings: Go to File > Options > General in any Office application, and make sure that the "Disable Office Help" option is not checked.
- Try a different user account: If you have access to a different user account on the same computer, try logging in to that account and see if the Help feature works there. If it does, it could be an issue with your user account settings.
- Try repairing or reinstalling Office: If none of the above steps work, you may need to repair or reinstall Office. Go to Control Panel > Programs and Features (Windows) or System Preferences > Applications (Mac) and select Office. Choose the option to repair Office, or uninstall and reinstall it.
- Contact your organization's IT support or Dell support: If you are unable to resolve the issue on your own, contact your organization's IT support or Dell support for further assistance. They may be able to help you enable the Help feature or provide a solution.
grosed
May 13, 2023Copper Contributor
Seem my response to Serget Baklan.