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grosed's avatar
grosed
Copper Contributor
May 12, 2023

Help tab not working

I am using Office subscribed through Dell.  My subscription extend through October 15, 2024. When I select Help/? or Help/ contact support  with any of the modules (word, excel ..etc) I get the dial...
office 365
SergeiBaklan's avatar
SergeiBaklan
Diamond Contributor
May 13, 2023

grosed 

Is that consumer or business subscription?

  • grosed's avatar
    grosed
    Copper Contributor
    May 13, 2023
    This is a consumer subscription.
    As per NickolmoDE's response:
    #2-There is no place in the options menu to any of the Office365 aps pertaining to turning on or off Help.
    #3 Reinstalling from Dell Digital Locker (where the software came from) makes no change,
    #4 My only choices with Microsoft 365 is to uninstall [or repair or modify]
    #5 Dell support told me to buy Software support at $99 to solve the problem.

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