Forum Discussion

Copper Contributor

Dec 26, 2016

General Mail Failure when trying to share as pdf in Excel 2013

Hello Can anyone help to resolve this issue? We can still successfully email files in xlsx format. I can still save as pdf. The only problem is to share as pdf from Excel ( it works in Word) We ha...

Need Help

Sharing & Publishing

KETAN PATEL

Copper Contributor

Jan 05, 2017

https://support.office.com/en-us/article/After-Excel-2013-update-Send-as-PDF-and-Send-as-XPS-commands-no-longer-work-e9120f1a-17ce-4e0b-8b76-7e4a5da9e858

Solution :

First disable auto update in any office program (file > account)

64BIT VERSION

CMD

CD C:\Program Files\Microsoft Office 15\ClientX64

OfficeC2RClient.exe /update user updatetoversion=15.0.4875.1001

wait and let office roll back to above version and thats it :)

Anneliese Wirth

Copper Contributor

Jan 10, 2017

Hi everyone,

The fix for the Send as PDF/XPS issue has released today. MSI customers can get the fix from https://support.microsoft.com/en-us/kb/3141475.

The fix is also in the 15.0.4893.1002 Click-to-Run build, which deployed today. In this case, you can either wait until prompted to update, or go to File > Office Account > Update Options > Update Now.

Thanks for your patience here!