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4Dancers2020's avatar
4Dancers2020
Copper Contributor
Oct 31, 2020
Solved

Excel

Suddenly my PC no longer has color populated through out Excel (or Word or Publisher for that matter) and no color is populated on my Windows Apps page.   Can't figure out where it all went.  I downloaded Officer 36 twice and tried some other display options, but nothing affects a change when opening the documents.  Everything remains in black and white.  What can you suggest.

  • 4Dancers2020 

    If I may ask, is it only in the office that no more colors are refilled?
    Which operating system do you have?
    To find out which version of Windows your PC is running, press Windows logo key + R and type winver in the Open box. Then select OK. To find out more: Select the Start> Settings> System> Info button (only if the OS is windows).

    If this is only the case in Excel, I recommend that you insert a file (without sensitive data) into the problem that appears to you.

    But if the problem occurs in all applications, I recommend that you carry out a Windows repair or update.

    Use a fix-it tool with Windows 10

    https://support.microsoft.com/en-us/windows/use-a-fix-it-tool-with-windows-10-cc3cb85b-91d7-7e56-8ce1-db50b4d18d0b

    Windows 10 Update Assistant

    https://support.microsoft.com/en-us/help/3159635/windows-10-update-assistant

     

    Thank you for your understanding and patience

     

    I would be happy to know if I could help.

     

    Nikolino

    I know I don't know anything (Socrates)

    * Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here

13 Replies

  • NikolinoDE's avatar
    NikolinoDE
    Gold Contributor
    In the meantime, try this option too. Has the "high contrast" been set in the input help? Please click on START-CONTROL PANEL-INPUT ASSISTANCE and here switch to the DISPLAY tab. For HIGH CONTRAST, deactivate the ACTIVATE CONTRAST option. Confirm this change with APPLY and then click OK. As a next step I can suggest that you deactivate hardware acceleration in Office applications. First, go to the File tab. Then select the "Options" and then "Advanced". Go to the "Display" section under "Advanced" and deactivate the Hardware graphics acceleration option. Thank you again for your patience and time. Nikolino I know I don't know anything (Socrates)
  • NikolinoDE's avatar
    NikolinoDE
    Gold Contributor

    4Dancers2020 

    If I may ask, is it only in the office that no more colors are refilled?
    Which operating system do you have?
    To find out which version of Windows your PC is running, press Windows logo key + R and type winver in the Open box. Then select OK. To find out more: Select the Start> Settings> System> Info button (only if the OS is windows).

    If this is only the case in Excel, I recommend that you insert a file (without sensitive data) into the problem that appears to you.

    But if the problem occurs in all applications, I recommend that you carry out a Windows repair or update.

    Use a fix-it tool with Windows 10

    https://support.microsoft.com/en-us/windows/use-a-fix-it-tool-with-windows-10-cc3cb85b-91d7-7e56-8ce1-db50b4d18d0b

    Windows 10 Update Assistant

    https://support.microsoft.com/en-us/help/3159635/windows-10-update-assistant

     

    Thank you for your understanding and patience

     

    I would be happy to know if I could help.

     

    Nikolino

    I know I don't know anything (Socrates)

    * Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here

    • 4Dancers2020's avatar
      4Dancers2020
      Copper Contributor

      NikolinoDE

       Thank you for kindly responding to my problem.  

       

      I have Windows OS

       

      Edition Window 10 Home

      Version 20H2  OS 

      I followed your excellent instructions; ran the fixit tool and tested both word and excel, however I did not get a change in the issue which is affected through out my whole Office Suite.  

      I re installed 365 Personal twice (purchased in April 2019 and worked fine. )and it executed, but remains the same.  Hope you can help. 

      • NikolinoDE's avatar
        NikolinoDE
        Gold Contributor

        4Dancers2020 

         

        Can you please describe the problem to me exactly?
        Where is no color to be seen?
        In the text sheet, worksheet, ect. , or also on the control bars of Office applications?
        Could you insert a file (with no sensitive data) or a picture where the problem can be seen?
         

        Thank you for your understanding and patience

         

        Nikolino

        I know I don't know anything (Socrates)

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