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Mike Asplin's avatar
Mike Asplin
Copper Contributor
May 27, 2025

Excel Powerpivot based spreadsheet freezes all office aps

I have a powerpivot based excel sheet that I have had for years without issues. Its a bit slow as it has to run a function across multiple stock webpages to extract stock price data.  In the past when it was refreshing I could still use my Outlook, but not outlook is frozen until the refresh finishes.  In fact while it is running a background query you cannot get excel to maximise on the screen it just hides in the taskbar.

 

I have done a full reinstall of Office and still the same issue. Its extremely irritating, but I dont know what could have changed.  Weirdly if I actively click refresh all in excel I can still use Outlook, so only when the automated refresh set for every 10 minutes activates is there an issue.

 

Any thoughts appreciated

 

 

3 Replies

  • vikram_v19's avatar
    vikram_v19
    Copper Contributor

    It sounds like Excel’s background refresh is locking Office resources. This is a known issue, especially after recent updates. A few quick fixes:

    • Disable background refresh: In Power Query, right-click each query → Properties → uncheck "Enable background refresh".
    • Use a VBA timer macro instead of Excel’s auto-refresh to control timing.
    • Check for conflicting add-ins in Excel and Outlook.
    • Monitor CPU usage during refresh—heavy queries can freeze other apps.

    Vikram_Apps4Rent

    • Mike Asplin's avatar
      Mike Asplin
      Copper Contributor

      So I am using the "refresh every"  box on the query property page to control the timing of refreshes. I've turned off background refresh, but are you saying I need to turn off the properties refresh options and use VBA to refresh each connection on a timer?  Question is how to do that if the Query is called "PricePort" as I've not used VBA before

       

      Thanks

  • Please verify the potential causes:

     

    1. CPU & Memory usage
    2. Any Office Application even Windows update recently
    3. Conflicts with Add-ins
    4. Data Model corruption such as PowerPivot

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