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Tony Waters's avatar
Tony Waters
Copper Contributor
Aug 23, 2017

Excel crashing

 When I save an excel workbook selection as a webpage it crashes excel and recovers. This happens on more than 1 pc. In a few instances I am able to save it. But when I publish it to our site, the document is blank or refers to files missing. I am quite puzzled by Excels actions.

 

This should be just a simple saved data document that opens with a hyperlink.

 

Am I missing something?

 

Also, I am using Office 2016 Excel

 

Sincerely,

Tony Waters

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  • Tony Waters's avatar
    Tony Waters
    Copper Contributor
    Aug 29, 2017

    To follow up on this question guys. Here is what I have found out.

    A few Microsoft updates on August 22nd have caused a few windows issues.

     

    To fix my issue here: Program "Microsoft O365 Professional Plus"

    I have uninstalled and reinstalled this program and all 3 of my affected PC's.

     

    Crisis has been averted. 

     

    Sincerely,

     

    Tony Waters

    Field Service Technician II

    Liquidity Services Inc.

    www.liquidation.com

     

     

     

    • SergeiBaklan's avatar
      SergeiBaklan
      MVP
      Aug 29, 2017

      Hi Tony,

       

      Thank you for sharing, good to know that works. Bit strange for me why simple full repair fixed the issue which was on all PC:s. Do you know if you returned on the same build after re-installation?

  • Deleted's avatar
    Deleted
    Aug 25, 2017

    Hello,

    I can reproduce the crash in my Excel Version 1708 Build 8431.2046 (Monthly Channel, Targeted) on Windows 7. I did not test it on Windows 10. My steps were:

    • Create a new file, add some data on an empty sheet and save it
    • Select File / Save As, select Webpage (*htm, *html) as format, select Selection/Sheet and then click on Publish or Save.

    This is what appears in my Event Viewer then: 

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" /> 
  <EventID Qualifiers="0">1000</EventID> 
  <Level>2</Level> 
  <Task>100</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2017-08-25T13:46:34.000000000Z" /> 
  <EventRecordID>242345</EventRecordID> 
  <Channel>Application</Channel> 
  <Computer>ZENTRALE</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>EXCEL.EXE</Data> 
  <Data>16.0.8431.2046</Data> 
  <Data>5999036c</Data> 
  <Data>EXCEL.EXE</Data> 
  <Data>16.0.8431.2046</Data> 
  <Data>5999036c</Data> 
  <Data>c0000005</Data> 
  <Data>00ac1c25</Data> 
  <Data>10a0</Data> 
  <Data>01d31da7e6a25040</Data> 
  <Data>C:\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE</Data> 
  <Data>C:\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE</Data> 
  <Data>ce3fa558-899b-11e7-9feb-005056c00008</Data> 
  </EventData>
  </Event>

    I can also post this on MS Answers in the Office Insider Group, too, if needed.

     

    Best,

    Mourad

     

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