Excel chrashes while starting PowerMaps

Hello guys,

we are using PowerMaps in our controlling department.

At one of our computers (Microsoft Surface 3 with Windows 10 Pro x64 [1803] and Office ProPlus 2013 x86) we are starting the addin, excel freeze and crashes after about 20 seconds.

In the eventlog is an error that indicates an failure with the WindowsCodecs.dll.

I tried an re-install of the addins and a complete re-install of Office. I changed the WindowsCodecs.dll with one of a working client, but nothing worked at all.

Does anybody know the problem and how to fix that?

Thanks,

Patrick