Forum Discussion

shadowsfall118's avatar
shadowsfall118
Copper Contributor
Feb 01, 2022

Excel - dialog box stuck on "Closing: ..."

I'm having an issue when re-open an excel file (with macros) and it gets stuck on a dialogue box that says "Closing: ..." and will not go away.

 

This pops up after enabling macros and updating links. I tried leaving it for over 10 mins to no avail. The only way to resolve is to force quit and re-open a blank file, not to recover and open the problem file.

 

It seems to me that the macro (explained below) is causing excel to try and close a file that does not exist, thus causing the "Closing: ..." dialogue box issue that just loops.

 

Note: that the file I'm using is macro enabled and I have a macro script that:

  1. saves macro file as xlsx (ActiveWorkbook.SaveAs FileName:="FILEPATH/", FileFormat:=xlOpenXMLWorkbook)

  2. removes formulas with VAR.Cells.PasteSpecial xlPasteValues

  3. saves the xlsx to dropbox and not onedrive so I don't have to wait for onedrive to upload the entire file

  4. re-opens original macro file

  5. closes the newly created xlsx file with - Workbooks("FILENAME.xlsx").Close SaveChanges:=False

  6. Runs an apple script to copy the file from dropbox to onedrive using "AppleScriptTask("SCRIPT.applescript", "functionName", True)" & apple script using "duplicate POSIX FILE"

SPECS: Mac Excel version 16.57 | OS Big Sur 11.4 | Mac mini (M1, 2020)

 

Additionally here are some logs. I believe the SIGKILL was me force quitting as mentioned in original post. I replaced some data with X as not sure if sensitive info.

Coalition Cache Hit: app<application.com.microsoft.OneDrive.DownloadAndGo

(application.com.microsoft.Excel.XXXXXXXX.XXXXXXXX[35812]): Service exited due to SIGKILL | sent by loginwindow[151]

Microsoft Excel[59292]: getattrlist failed for /System/Library/Frameworks/OpenGL.framework/Resources//GLRendererFloat.bundle/GLRendererFloat: #2: No such file or directory

 

If anyone has seen this "Closing..." dialog box before please let me know.

 

Thanks so much!

2 Replies

  • shadowsfall118's avatar
    shadowsfall118
    Copper Contributor
    My solution was I ended up having to turn off "Use Office applications to sync office files that I open" in OneDrive. After I turned this off the "Closing: ..." dialog still comes up but only for a second and it starts to download the appropriate linked files.

    If anyone has a solution were I can turn this setting back on in OneDrive and avoid the "Closing: ..." dialog endless loop it would be much appreciated.

    I should also note at our office we are not on the best internet connection so this also may be a factor too. Around 25mbps.
    • ButlerDE58's avatar
      ButlerDE58
      Copper Contributor

      shadowsfall118Thank you for your post.  I am currently having the same issue (endless "Closing..." dialog).  I do not see the "Use Office application..." option in Setup for OneDrive.  Maybe they updated the interface to remove it?  Can you be more specific about where you saw this option?

Resources