Forum Discussion
johnlakewoodfurniture
Mar 17, 2021Copper Contributor
Disappearing Curser:Office 365
When I am entering info into Excel the cell highlighter disappears after 40 seconds. Also curser disappears when composing email
johnlakewoodfurniture
Mar 21, 2021Copper Contributor
NikolinoDEThank you for your reply Nikolino.........unfortunately the curser still disconnects for no apparent reason...it is not a hardware issue as I am now on my third new laptop....my current laptop is a ThinkPad E15
NikolinoDE
Mar 21, 2021Platinum Contributor
Well then, please provide precise information.
Excel version? 0365? ...on-line? Per? home? ect.
Operating system, Windows 10 Pro, Home, ect. ? Windows 7?
Does the coursr only disappear in Excel? ... only with certain worksheets?
When composing email? ... do you mean in Outlook?
It would be recommended to include the file (without sensitive data) in the event that the problem is there.
Did you check it through with Lenovo's Ease of Access Center?
or driver reloaded.
Thank you for your understanding and patience
Nikolino
I know I don't know anything (Socrates)
Excel version? 0365? ...on-line? Per? home? ect.
Operating system, Windows 10 Pro, Home, ect. ? Windows 7?
Does the coursr only disappear in Excel? ... only with certain worksheets?
When composing email? ... do you mean in Outlook?
It would be recommended to include the file (without sensitive data) in the event that the problem is there.
Did you check it through with Lenovo's Ease of Access Center?
or driver reloaded.
Thank you for your understanding and patience
Nikolino
I know I don't know anything (Socrates)
- johnlakewoodfurnitureApr 29, 2021Copper Contributor
I finally sorted out my disappearing curser........I uninstalled a dubious ZIP program and disconnected ExpressVPN........problem solved....laptop now perfect.....many thanks for engaging with me....regards, John
- NikolinoDEMay 01, 2021Platinum ContributorIt’s nice and I’m glad that you solved your problem.
For further questions we are happy to help you.