Forum Discussion
Custom Fields in Booking not showing in calendar invites
In Microsoft Bookings, navigate to the Services section. Select the service for which you want to display custom fields in the calendar invite. Check the settings related to calendar invites and ensure that the option for including additional information is enabled.
- TravelTrainerSep 24, 2025Occasional Reader
This response is fairly recent, but I am looking at the Edit Service details and there is no option to include Customer Information or the Custom Fields in the calendar invite. The Custom Fields are automatically included in the customer's booking confirmation email under the title "Your Details", but the only thing included calendar item or the email that is delivered to the assigned staff is the customer's name. They can only view this information by double-clicking the booking on the actual Booking calendar within the Booking App. Can you clarify where this setting can be found if it is still available?