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Roslyn56
Copper Contributor
Dec 20, 2022

Cannot Print from Word or Excel

I am using Microsoft 365 on an HP computer all-in-one. The computer is 6 months old and hasnot been used for more than playing games. I tried to print labels from Word and nothing happens, it goes into Compatibility mode and says Word is not responding. When I try to print from Excel I get an error message stating the memory is full (???), there isn't anything on the computer other than a couple of games and the software that came on the computer. The printer drivers were reloaded by HP, but I still cannot print from those programs. I can, however, print from PowerPoint. Help!!!

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