Forum Discussion
Analysis Services connector ruined in 1707? Crashes every time
- Aug 11, 2017
Hello, the fix is now live on 1707 (8326.2073).
We've got the same problem today. Excel crashes after connecting/updating data from SSAS.
Crash report from the Windows Eventlog:
Faulting application name: EXCEL.EXE, version: 16.0.8326.2052, time stamp: 0x596eb1b1
Faulting module name: ntdll.dll, version: 10.0.15063.447, time stamp: 0xd51d5c5e
Exception code: 0xc000071f
Fault offset: 0x00093517
Faulting process id: 0x3ad8
Faulting application start time: 0x01d30ad4b449283d
Faulting application path: C:\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: a8d02573-0ee8-455c-85ce-af4745ddc9b8
Faulting package full name:
Faulting package-relative application ID:
The problem exists on X64 and X86.
What we've tried:
New Connections
Other User
New Office Install (X86 and X64)
Disabling Addins
Excel Safemode
- Thomas DooleyAug 01, 2017Copper Contributor
We have the same here even with the latest update 8326.2062. We can create Analysis Service data sources ok but soon as these are refreshed Excel closes with the same event log error.
Can you guys see if you get the same still on the very latest 2062? We are on current channel updates.
- Thomas DooleyAug 01, 2017Copper ContributorJust to add we have raised this with our premier support Microsoft TAM so will update this as we get any headway.
- RemiOvsteboAug 02, 2017Brass ContributorThank you Thomas, and thank you all for confirming the issue, lets hope it will be resolved soon!
Tip: If you want to downgrade your enterprise office 365 to a version that works, just run the following command in CMD: "C:\Program Files\Common Files\microsoft shared\ClickToRun\officec2rclient.exe" /update user updatetoversion=16.0.8229.2073