Forum Discussion
Agent Mode continuously loading
Hi all,
I installed Excel Labs today and have tried to use https://www.microsoft.com/en-us/microsoft-365/blog/2025/09/29/vibe-working-introducing-agent-mode-and-office-agent-in-microsoft-365-copilot/ for Excel in the web. However, no matter which prompt I use, it just loads continuously, even when left for hours.
The example above is taken directly from the Agent Mode blog post.Has anyone got this working? Or know how to resolve this?
I appreciate it's a Preview feature, so happy to wait if it's a temporary glitch, but thought it'd be worth checking.
3 Replies
- ChrisL10Brass Contributor
Two days later and it's still the same. I can see evidence on Reddit that it is working for some users. Does anyone have any ideas or do I need to log a support ticket?
- OK-18664744307Copper Contributor
Probably everyone on this side of the universe is trying to test 'agent mode' right now.
And the servers can't handle it.
- Detlef_LewinSilver Contributor
Probably everyone on this side of the universe is trying to test 'agent mode' right now.
And the servers can't handle it.