Forum Discussion
3D Maps Opening up Blank
Hello, I'm trying to use 3D Maps in Excel 2016 with a Microsoft-supplied sample file (http://download.microsoft.com/download/5/8/c/58cd2d35-a915-432e-8f96-ba34bde09a13/chicago_narcotics.xlsx). Wh...
Also have this problem but with Excel 2016 Desktop within Office 365 Professional, latest version with auto updates.
Not a size issue, won't even work with 2 data points!!
My graphics card is rubbish but much better than minimum stated requirement (it is Radeon HD 6490M, 1GB).
Downloaded official sample data too, same problem, the map window remains empty. Also loaded custom image background, also did not show.
I am on an evaluation business licence, likelihood of me purchasing us rapidly decreasing!
Can Microsoft please help? Many thanks.
(I'm on Windows 7, 64-bit)